BellCross Consultants respects your privacy and is committed to protecting your personal data. 

This privacy policy informs you about how we look after your personal data.

Should you have any concerns please contact us as under:

By email : info@bellcrossconsultants.com 

By post: 12 Kings Barn Lane, Steyning, West Sussex BN44 3YR

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.

Our website and reports may include links to third-party websites and other applications. We do not control these third-party websites and are not responsible for their privacy statements. 

The types of data that we may collect include:

We do not collect any Special Categories of Personal Data e.g. race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership and information about your health. 

We do not knowingly collect any data about children.  

Where we need to collect personal data by law, or under the terms of a contract we may not be able to perform the contract if the data we require is not provided.

We do not knowingly transfer your personal data outside the European Economic Area (EEA). 

You may give us your identity and contact details by filling in forms on our website, or by corresponding with us by post, phone, email, in person, or otherwise. 

Through the use of our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies.   

We may receive personal data about you from various third parties e.g. Companies House, credit reference agencies, Land Registry title and search agencies, intermediaries who may introduce or refer you to us or with whom you are already a client. 

 We will only use your personal data when the law allows us to. 

Common examples:

 • The performance of the service or contract, we are about to enter into or have entered into with you.

 • Where we need to comply with a legal or regulatory obligation 

 

Identity and Contact Data will be used on the following basis:   

• To register you as a client which enables us to deliver the services we are engaged to provide to you;  

• To administer and protect our business which is necessary for our legitimate interests) and in order to comply with our legal obligations;  

Financial and Transaction Data will be used on the following basis:   

• To manage payments, fees and charges which enable us to deliver the services we are engaged to provide to you; and 

• To collect and recover money owed to us, which is necessary for our legitimate interests (to recover debts due to us).  

• To carry out our Property inspections/survey functions and processes. 

 

Technical and Usage Data will be used on the following basis:    

To use data analytics to improve our website, products/services, marketing, and customer relationships which is necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).   

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

 

Disclosures of personal data  

 We may share your personal data with sub-contractors or sub consultants who are engaged by us to assist in delivering services to you.    

We may share data with other organisations including: regulators, statutory bodies, the FCA, debt recovery organisations, claims organisations such as PI brokers, insurers and solicitors, public information resources, credit reference agencies, counterparties to any transaction, law enforcement agencies, or anti- money laundering services.   

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 

  

 Data Security

 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.  

 We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements 

 Your rights  

 In certain circumstances you may wish to:  

• Request access to your personal data. 

• Request correction of your personal data.  

• Request erasure of your personal data. 

• Object to processing of your personal data. 

• Request restriction of processing your personal data. 

• Request transfer of your personal data. 

• To withdraw consent.  

If you wish to exercise any of the rights set out above, please contact us at: 

info@bellcrossconsultants.com 

  

 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

 Time limit to respond  

 We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

 

11th April 2019